A. Question about the Khmer-V program

1. What is the Khmer-V program?
2. What does the Khmer-V offer?
3. What is the mission of the Khmer-V program?
4. Who works on the Khmer-V program?
5. How many volunteers take part in the Khmer-V program?

B. Questions about possible placements

1. How many placements does the Khmer-V program offer?
2. What is the best time of the year to volunteer?
3. How long should the volunteers stay?
4. In which organizations does the Khmer-V program offer placements?
5. In which fields or branches does the Khmer-V program offer placements?
6. Where – in which regions and cities – are placements available?
7. Who is the contact person for the volunteers?

C. Questions about costs

1. Are the volunteers charged a fee?
2. How much the volunteers have to pay?
3. Where does the fee go for?
4. Do the volunteers get a salary?
5. Does the fee include food and accommodation?
6. Is there a deposit? How much is it and how should it be paid?

D. Questions about the application

1. How do the volunteers register for the Khmer-V program work?
2. What happens after sending the register form?
3. How does the Khmer-V program decide about the application form?
4. What happens after approval of a volunteer?
5. Who should be the contact person during the register?

E. Questions about accommodation

1. Do I have to pay for accommodation?
2. Which guesthouses/hotels would you recommend?
3. How can I find a private accommodation?

F. Questions about a visa

1. Does the volunteer need a visa?
2. How do I apply for a visa?
3. How much does the visa cost?
4. How long a visa is valid?
5. Can I get a visa at Cambodia border if I come into this country by bus?

G Questions about health

1. What for vaccinations are needed?
2. What about possible tropical diseases?
3. Which medicines are necessary?

---

A> Question about the Khmer-V program

1. What is the Khmer-V program?
   The Khmer-V is a program to works with volunteers from all over the world, especially those who would love to work with Cambodian schools, educational projects, conservation projects, orphanages and other similar organizations. Our idea is to use the volunteers previous work experience, culture and energy and skills to develop and share new and fresh ideas with the Cambodian people. Khmer-V is designed primarily for college students, recent graduates and committed tourists, though there is no age limit to volunteering!

Khmer-V aims to

• provide links and support for potential volunteers anywhere in Phnom Penh and other provinces,
• build and maintain links with a wide variety of groups that benefit from volunteers,
• help volunteers gain valuable work experience and knowledge of the Khmer culture,
• through our volunteer network provide sustainable support and help for the Cambodian (Khmer) people,
• organize a safe and enjoyable stay for our volunteers in Cambodia.

2. What does the Khmer-V offer?
   Khmer-V offers volunteers a wide range of services of development work which located everywhere applicable within the country.

• Khmer-V offers volunteer placements in schools, universities, institutes, and other organization in different fields of development work in Cambodia. The placement will be coordinated between the volunteer, the host organization and the Khmer-V program itself.

• Khmer-V will advice and support the volunteers all circumstances throughout the organization of their stay in Cambodia, facilitating an accommodation and providing organizational information and other important points related to their volunteering in their fields and Cambodian culture.

• Khmer-V also pick volunteers up from the airport, organizing a transfer to their accommodation, providing orientation talk, helping with check in accommodation, and driving volunteers city tour. Khmer-V also can help you to organize the transfer to the province as agreement and booking that have been done.

• During their stay, volunteers will have a fixed contact person from the Khmer-V's head office in Phnom Penh, who is waiting to serve them 24 hours, trying to answer all volunteer's questions and help them to solve possible problems.

• Volunteers can also ask about tour information at Khmer-V office with our customer services. Khmer-V staff welcome and happy to answer all your question about country touring.

• Not only to help to volunteer in an organization, but volunteers can make their choices for Khmer-V's package of a meaningful tour.

3. What is the mission of the Khmer-V program?
   To provide support services to overseas volunteers, creating placements and supervising volunteers within these placements for the benefit of Khmer-V and the Cambodian people.
   
   
4. Who works on the Khmer-V program?
   The Khmer-V program is run by a group of Cambodian people. Mr. Kimlay Lim, a program coordinator, is responsible for the smooth running of the Khmer-V Program.
   
   
5. How many volunteers take part in the Khmer-V program?
   Since we have started this program, we can assist more organizations with volunteers' helps from oversea. And most of the organizations are to work with the children, and orphanages.

---

B> Questions about possible placements

1. How many placements does the Khmer-V program offer?
   We have totally 20 placements within 4 provinces. And now we are looking for additional possible partners in provinces.
   
   
2. What is the best time of the year to volunteer?
   Internships are made possible throughout the whole year, but should be timed to coordinate with our public holidays such as the New Year (Please read some more about Khmer-V program for volunteering availability). The volunteers should also consider the seasons in Cambodia:  first, the dry season lasts from November until April with cool months from November to February and the hot months in April and May. Second, the rainy season, which may cause difficulties when traveling, lasts from May to October.
   
   
3. How long should the volunteers stay?
   It depends on volunteer’s interest, the length of stay can vary between one week and 12 months. To gain a valuable insight into the organizations and their activities a minimum stay of five weeks is recommended.
   
   
4. In which organizations does the Khmer-V program offer placements?
   The Khmer-V program offers placements within its 20 partner organizations in Phnom Penh, Siem Reap, Sihanoukville and in other provinces in Cambodia.
   
   
5. In which fields or branches does the Khmer-V program offer placements?
   The Khmer-V’s partners' work is in all fields of development improvement, such as: English teaching, University lecturing, HIV/AIDS awareness and prevention, Youth rehabilitation, Health/Dentistry, Women and child issues, Advocacy, and Community development
   
   
6. Where – in which regions and cities – are placements available?
   Anywhere and placements are applicable for volunteers.
   
   
7. Who is the contact person for the volunteers?
   A training will be provided to the volunteers during their arrival in Khmer-V head office in Phnom Penh. The volunteers can contact directly to Khmer-V coordinator 24 hours or second contact persons in the work place for all questions before and during the their stay. The coordinator is responsible for the volunteers well-being and supervises the program.

---

C> Questions about costs

1. Are the volunteers charged a fee?
   Our Khmer-V is run by a group of people who devoted their time for this program and helped and support the children schooling at dumpsite, orphanage house, and is not financially supported by any donor. To cover the program costs we have to require a program fee according to the volunteer’s length of stay.
   
   You don’t need to pay for the volunteer work in the project you selected. But you must pay your accommodation, bike, visa extension, three times of meal, program coordinator fee who tours you around city or town during the first day and orientations about the norms, Khmer culture and code of conduct within the organization and the country and plus your daily care service (You have to pay about this). The daily care service money will go directly to Khmer Volunteer Foundation (which 50% of the money used for helping other vulnerable children, the urban poor community and the other 50% will be spent for our office and staff).
   
   If you select to be a volunteer at community directly, you need to pay 10$ plus to the community leader for their community usage (this is just requested by every community).

2. How much the volunteers have to pay?
   The price is up to the selection of the placement and it is varied from time to time according to the market price of volunteer's need and accommodation. Volunteers can get quotation from our office at #14, Street 258
   12207, Phnom Penh, Cambodia or email us at info@khmerv.org.
   
   

3. Where does the fee go for?
   The fees will be used for administration, staff salary, rent and maintenance of office space, telephone, fax, e-mail and internet, website, advertisement and printing materials, legal services, government tax; and 50% will be transferred to Khmer Foundation to support children study at Dumpsite, orphanage house, community development.
   
   

4. Do the volunteers get a salary?
   Khmer-V program is not able to pay volunteers any salary.
   
   

5. Does the fee include food and accommodation?
   During volunteers' stay with a host family the fee is higher as food and accommodation is included. And those who choose to stay in a guesthouse or rent their  own apartment will have to pay for their own food and accommodation.
   
   

6. Is there a deposit? How much is it and how should it be paid?
   Volunteer needs to deposit a non-refundable amount of US$90 for a minimum of two weeks prior to the program start date and his/her arrival at Cambodia. The money can be sent Khmer-V via credit card.

---

D> Questions about the application

1. How do the volunteers register for the Khmer-V program work?
   The process to register for the Khmer-V program is very easy. Firstly, you have to select any project which you would prefer.
   
   Secondly, you have to send a resume with a photo as attached file via our email. The resume must at least attached with two references. The references must be written with email, phone number, and fax.
   
   Thirdly, you are also required a original copy of Criminal History Check application form which stamped by Ministry of Justice in your country or your Embassy.
   
   And for more details about the application, please contact us at info@khmerv.org
   
   
2. What happens after sending the register form?
   After sending the register form or resume via our email, you will get an automatic reply to thank for your email and the Khmer-V's staff will check all the coming email and reply your email within 24 hours to accept or reject your application.
   
3. How does the Khmer-V program decide about the application form?
   If you are a qualified person to the project that you have selected, you will be asked for some more necessary documents as required by the project placement. Also ask you for some more questions related to your hobby.
   
   If you are not the qualified for the project, Khmer-V will provide some more tips and let you re-decide to select the new project which is possible within our program.
   
4. What happens after approval of a volunteer?
   What happens after approval of a volunteer? You will get a notice and email to accept your application and your resume. And you have to deposit a non-refundable amount of US$90 for a minimum of two weeks prior to the program start date because some parts of our arrangement would need to pay them first and this will be made before your arrival at Cambodia.
   
   Also you will be asked about your type of accommodation so that we will be able to book a room as your requirements. We will also arrange any document that relevant to your project placement so that you will be easy and no worry after you start your volunteering work at first day.
   
   
5. Who should be the contact person during the register?
   After picking you up from international airport, you will have a half of day to relax at your accommodation and at the same time Khmer-V will provide you a contact name and phone number with a new phone SimCard that can be used in the country. You also have to pay for your phone card so that you can fill up the credit before calling or messaging.